About Us
So here's the thing about Chic Hair. We started because we were tired of seeing people settle for mediocre extensions. You know that feeling when you put them in and something's just... off? That's not happening here. We're obsessed with quality — like, weirdly obsessed. Our extensions aren't just products we sell; they're transformations we create. Whether you want to go full glamour mode or add some subtle volume, we've got the goods. Based right here in San Sebastián, we've been making hair dreams real for 13 years, one gorgeous head at a time.
Over time, we’ve built a reputation for reliability, quality, and clear communication. We treat each project as a partnership and aim for outcomes that last.
Our Core Values
The principles that guide everything we do
Real Talk
We don't oversell or overpromise. If extensions won't work for your hair type, we'll tell you. That's how you build trust.
Quality Obsession
Cheap materials show. We source from suppliers who care as much as we do. Your extensions should last, look natural, and feel incredible.
You Come First
Every consultation matters. We listen to what you actually want, not what we think you should have. Your vision drives everything.
Sustainable Choices
Gorgeous hair shouldn't come at the planet's expense. We're constantly looking for better sourcing and ethical practices.
Why Choose Us
Experienced Team
Our professionals have decades of combined experience. We've seen it all and know how to handle any challenge.
Quality Guaranteed
We stand behind our work with comprehensive guarantees. If you're not satisfied, we'll make it right.
Fair Pricing
Transparent, competitive pricing with no hidden fees. You'll always know exactly what you're paying for.
Proven Results
Thousands of satisfied customers and a track record of successful projects speak for themselves.
Our Mission
We're here to make premium hair extensions accessible without the pretension. Our job's simple: source the best materials, work with real skill, and treat every client like they're our best friend getting ready for the most important night of their life. No drama, just beautiful hair.
Our Vision
Picture this: a world where anyone can wake up with the hair they've always wanted. We're building that world. We want Chic Hair to be the first name people think of when they're ready to transform their look — not because of fancy marketing, but because we genuinely deliver.
Meet Our Team
The people behind Chic Hair
We’re a team that values ownership, clarity, and growth. We celebrate wins, learn fast, and keep client outcomes at the center.
María Santos
Founder & Lead Stylist
María's been perfecting the art of extensions for 16 years. She's got an eye for what works with literally any hair type. When she's not transforming hair, she's probably scouting new suppliers or mentoring the team.
David Ruiz
Co-Founder & Client Experience
David makes sure every single person who walks through our door feels valued. He's the reason our clients become friends. He remembers your hair story, your goals, everything.
Lucia Vélez
Master Technician
Lucia's hands are basically magic. She specializes in complex installations and color matching that looks impossible. Clients request her specifically because the results are always flawless.
Our Story
Started in 2011 by two best friends who couldn't find extensions they actually loved, Chic Hair began as a small operation. Honestly? We were operating out of a salon chair and word-of-mouth recommendations. But people kept coming back. And their friends kept coming back. By 2016, we had our own studio. Now we're serving everyone from everyday clients who want a confidence boost to people getting ready for red carpet moments. We've stayed small by choice — keeps us sane and keeps our standards high.
